FAQ's (Frequently Asked Questions)  

What happens when I apply online?

Upon filling out an application form, one of our advisors will contact you to determine the best way we can help you and answer any questions you may have. If you agree to join one of our programs, an agreement will be sent to you that allows our staff to negotiate with your creditors.

You will NOT be charged for an enquiry and are under NO obligation whatsoever.

How much will I have to pay?
You decide on our advice, on a single affordable monthly (or weekly) payment

What do you do?
We negotiate with your unsecured credit companies to reduce your monthly payment and request them to freeze or reduce their monthly interest charges. We will then take a single monthly payment form yourself and pay your creditors on your behalf. This will make managing credit payments towards your far simpler.

How do I know I'm getting the best advice?
We are Licensed under the 1974 Consumer Credit Act and, as such, any debt management and IVA advice we give must be ethical and professional. We also adhere to the Data Protection act to ensure client confidentiality.

How do I know my debts are being paid?
We will apportion any payments received from you for distribution between your creditors based on how much each is owed. We will issue a statement showing how much each creditor will receive. This remains fixed unless your circumstances change. We will also issue a quarterly statement showing all transactions on your account. In addition to this, you will still receive your statements from your creditors.We distribute funds within a week of them clearing.

What is the charge for this debt management service?
As stated earlier, you will pay only one affordable monthly payment. Included within this payment will be a 17.625% distribution or debt management charge. Because most of our work for you will be done at the start of the programme, we will retain the first monthly payment to cover this costs. (i.e. it will not be initially used to pay your creditors)


Will this affect my credit rating?
Possibly. As you are currently experiencing difficulties paying your debts, it possible one of your creditors has already recorded adverse finding against you. However, by joining the programme we ensure a regular monthly payment is made to each of your creditors.

What happens when I apply for an IVA?
If you would be best served by entering into an IVA, we do all the preparatory work for you. After the initial steps have been taken, and we believe you meet the criteria for an IVA, we then pass your case to our own in-house Insolvency Practitioner (IP). Our IP then acts on your behalf in all correspondence with your creditors and the preparation of you financial statement, once the case is underway.

How can an Insolvency Practitioner help me?
Our Insolvency Practitioner, with your help, will produce a written proposal. This will be sent to your creditors in advance of a pre-determined creditors meeting, usual held at the Insolvency Practitioners offices in the absence of both yourself and your creditors. (You do not have to attend a Creditor’s meeting.) Once your proposal has been finalised our IP, if he deems necessary, will apply to your local County Court for an Interim Order. The Interim Order provides you with valuable protection against debt enforcement such as CCJ's, Attachment Orders, and even Bankruptcy Orders.

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